Though chrome is not as full featured as its competitors by date, its spawning of multiple processes when you launch new tabs is an awesome step towards browsing speed.  I’ve heard people grouching who previously supported Firefox, saying that it seemed slower, bloated and resource hog after the chromes release. I do all my day [...]

Now that Yahoo has ceded its search business to Microsoft, it would be easy to call CEO Carol Bartz’s comment to The New York Times that “Yahoo never was a search company” a piece of revisionist history.

I recently had an opportunity to experience excellent customer service from the opposite side of the coin (as a customer). Since we don’t always take time to reflect on experiences we have in our personal lives and how it might translate into business, I thought it would make a valuable lesson to provide some insight [...]